Document management

Information is the foundation of business. When collected in an unstructured manner, information poses quite a challenge for companies. The proper handling of information requires specialised knowledge and professional facilities, as well as high safety standards. Document management systems can be of great help in this respect. With our support, your company’s document workflow will be based on a number of streamlined, automated processes. We offer comprehensive document management services tailored to the specific nature of your business.

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What does the document
management entail?

Document management in a company is a process that involves collecting, storing, organising and sharing information in an orderly and efficient manner in order to streamline the flow of information within a company, increase the efficiency of business processes and improve the security of processed data. The procedure of designing, implementing and supervising document workflow in a company is based on specialised tools and technologies that enable the digital storage, indexing and searching of documents. As a result, information is more easily accessible.

Documentation management process

zarządzanie dokumentami

How do we manage documentation

Impel Business Solutions Sp. z o.o. has been providing professional document management services for over 20 years. At each stage of the processes handled by us, we comply with the requirements of Quality Management Systems. In addition, we hold the following certificates: ISO 9001:2015 and the Information Security Certificate in accordance with the ISO/IEC 27001:2013 standard.


The document management service is additionally covered by a liability insurance policy with a value of PLN 5,000,000.

Document management in figures


  • 1 million pages scanned per month;


  • 54 km of stored documentation;


  • 800 kg of documents destroyed per hour;


  • 100 MB of documents weeded per day;


  • 32,000 personal files scanned per project.

Your benefits:

Integration of data

with other systems in your company.



High quality

and durability of digital documentation.

Easy and quick

access to documents



Reduction of costs

associated with the storage and handling of paper.


Access to professional

storage facilities, heavy-duty shredder.


Guaranteed compliance

with the ISO and AQAP Quality Management Systems.

What makes us stand out?


  • Specialisation in the provision of services to the healthcare sector.
  • Many years of experience in managing the workflow of company documents.
  • The highest security and confidentiality standards.
  • Convenient location of the high-bay warehouse (central Poland).
  • Assistance in terms of technologically advanced BPO services.
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Our partners

Our experts

Bartosz Dąbrowski IBSBartosz Dąbrowski, Document Management Director

Bartosz Dąbrowski is responsible for customer support and the development of services related to document management. He supervises specialised departments in Wrocław and Łódź, where the digitisation and archiving centres are located. He was in charge of many implementation projects which received numerous industry awards.




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